Modern Supervision (SUDP)

Additional information

Credits	10
Format	On Demand
Field of Study Department	Personnel/Human Resources
CPE Approved	Yes

Pre-requistes:

None

Knowledge Level:

Overview

Major Topics:

The Supervisor’s Role and Making Decisions
Objectives, Supervisory Planning and Control
Organizing, Delegating, and Communicating
Motivation and Employee Development
Building Team Effort, Counseling and Appraising
Handling Absenteeism, Tardiness and Conflict
Discrimination and Supervising Problem Employees
Labor Contracts and Discipline Issues
Reducing Costs and Supervising Safety
Ethics and Organizational Politics
Managing Supervisory Time and Self-Development Programs

Learning Objectives:

Identify the titles, roles, and skill sets of supervisors
Recognize different decision-making processes and beneficial aspects of each
Recognize examples of how to improve work objectives and the concept of management by objectives (MBO)
Recognize the planning process and the supervisor’s role in planning
Identify the rationale behind organizational structure, and recognize how roles and individuals interact within the structure
Recognize ways to improve communication within the organization
Recognize different motivation theories and strategies
Identify examples of training experiences
Recognize the steps necessary to improve team productivity
Identify ways to help counsel employees and recognize the value and attributes of performance appraisals
Identify the root cause of absenteeism and tardiness problems
Recognize the effects of conflicts within an organization
Identify the regulations and the enforcement policies governing diverse groups
Recognize different methods for confronting problem employees
Identify the elements within a labor contract and recognize how to minimize labor grievances
Recognize the reasons for disciplinary action and the disciplinary steps a supervisor can take
Identify typical cost categories and cost reduction strategies
Identify unsafe conditions in the physical environment and ways to help prevent accidents
Identify different ethical standards and elements of organization politics
Identify ways to establish good work habits and improve time usage
Identify self-development programs for career advancement