Refunds/Complaints
Complaint Resolution Policy
Our goal is to provide high quality self study programs at reasonable prices and to maintain a high level of customer service. If you do not think we have accomplished these goals we want to hear from you. Please contact Patricia McCarthy by telephone at 317-507-6834 or email her at patricia@cpaselfstudy.com
Refund Policy
Self Study Courses: CFO Resources offers a 100% money-back guarantee on its self study courses. If you are not completely satisfied with your order, contact us before completing the exam and we will refund you the cost of the course. Any materials to be returned must be in new salable condition. Downloaded files do not need to be returned.
Streaming Video Seminars: Cancellation, Transfer and Refund Policy Registration fees will be refunded in full for up to 30 days in advance of the seminar. Registrations cancelled between 1-30 days prior to the seminar date are subject to a $50 cancellation fee. NO REFUNDS OR TRANSFERS WILL BE ISSUED AFTER THE SEMINAR BEGINS. Contact us by emailing Customerservice@cpaselfstudy.com or by telephone 317-507-6834.
You can also access the Contact page for other contact information.
|